Frequently Asked Questions

If you do not see an answer to your question please do not hesitate to contact us.

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What does "small variations" mean?

Every product is made hand made so small variations could include slightly different placement of pattern, slight difference in thread color, slight variation in size, etc.

How do I wash Love Liparu products?

Hand-wash all products in cold water and air dry/dry in sun.

If necessary, machine wash in cold water and air dry/dry in sun or tumble dry on low. (Avoid ironing over metal tags, snaps, directly over vinyl or embroidery.)

How do I repair a snuffle ball?

1. Lay the detached pieces flat to form a full circle.  

2. Fold each circle in half, then in half again, creating a quarter-pizza shape.  

3. Use a sharp tool (e.g., a cooking thermometer) to poke a hole near the tip, about 2-3 cm from the edge.  

4. Repeat for all pieces that need reattaching.  

5. Thread a zip tie through the holes, grouping about six fleece pieces per tie.  

6. Attach the zip tie with the fleece pieces to an existing zip tie still in place. Tighten it securely, snip off excess, leaving 1/4–1/2 inch.  

7. Smooth the sharp edge with a lighter.

How much is shipping?

Shipping is calculated based on the weight of the package and where the location is going. Shipping is calculated at check out. 

Do you ship internationally?

Yes! For more information click here.

Where do you source your meat from?

We source all of our meat for treats from reputable suppliers, ensuring that every product is made with human-grade, grass-fed, and grass-finished meat. While the specific source may vary, each product label will clearly indicate the state or country of origin. We prioritize sourcing locally whenever possible, while also factoring in sustainability to ensure the highest quality and ethical standards.

How do I store Love Liparu freeze-dried treats?

Store Love Liparu freeze-dried treats in their original packaging or transfer them to an airtight container. Keep them in a cool, dark place, away from direct sunlight and moisture. Do not freeze or refrigerate.

Are collaboration opportunities available?

Currently, collaborations are limited to our rep program.

Is wholesale available?

Yes, we do offer wholesale.

You can find more information about our wholesale terms and conditions, which are required to be signed prior to accepting any orders. Wholesale orders can be placed through Faire or directly via our website. For further details on ordering via our website, please email info@loveliparu.com.